Launch day – Lab Tests Online-UK app
Monday 10th June 2013 is the launch day for the Lab Tests Online-UK app. Today is the day for us to unite together as laboratory medicine professionals and inform our users about Lab Tests Online-UK, the website and the app.
Actions you can take today:
Social media.. twitter, facebook and all others
Send a group email, put it on your facebook status, or post on twitter (#LabTestsUKapp - to follow the event as it happens). The Lab Tests Online-UK website homepage has a link from which users can download the app directly - so you can direct all to that for downloading.
Email signatures go further than you think
Consider adding a line in your email signature to draw attention to Lab Tests Online-UK. For example adding:
Laboratory tests: What is this test for? What does this result mean?
http://www.labtestsonline.org.uk/
Paper request forms travel with patients
When a GP or healthcare professional requests a blood test to be performed on a patient, most often, a printed form will be given to the patient to take away with them. This is likely to include details of the tests that they require. The majority of patients will look at this list of tests and some will wonder what they mean. This is an ideal opportunity to direct the patient to Lab Tests Online-UK, either verbally, or by adding the web address to the printed form.
The introduction of the Clinical Commissioning Groups in April 2013 will give us all the opportunity to meet with our GP colleagues and those that manage them. This is an ideal time to engage with users and improve the quality of the patient experience, by promoting Lab Tests Online-UK as a patient resource.
Links links links
Hold a team brainstorm over your morning cuppa on all the locations that your patients and service users access information about tests available and to view results. Where could you link a URL to support your users? In the test information on the website? On the test name of the EPR? In the services offered part of your Trust website?